Choose the most convenient shipping method for you, you will be informed about the status of the delivery via SMS and e-mail. We have set up shipping and delivery services for the Czech Republic and Slovakia, if you wish delivery to another country, please contact us via contact form or email. For orders over 2000 CZK, shipping and delivery fee is free.
Shipping 90 CZK
Zásilkovna SK – shipping 110 CZK
You can pick up the package yourself at the selected delivery point of Zásilkovna. You will choose the delivery point when you create your order in our e-shop (in the checkout). Always check your choice of location. You will receive a text message that your order is in the system and waiting for the delivery of the package by the supplier. When we ship the package and hand it over to the delivery company, you will receive a text message that the package is on its way. When the package is at the drop-off location, you will receive a text message with a code (or email) that your package is at the drop-off location ready for pickup.
Parcel to address – delivery 110 CZK (formerly Czech Post – parcel to hand)
The parcel will be delivered to your address by a postal carrier (now an employee of the Czech Post, then Balíkovna). You will receive a text message and an e-mail that your package is being delivered. For the parcel to hand service, you fill in your address in the order form, to which the parcel will then be delivered.
Balíkovna to the delivery point – transport 75 CZK (formerly Czech Post – parcel to Balíkovna)
You can pick up the parcel yourself at the chosen delivery point, often selected branches of the Czech Post with the Balíkovna service. And also in selected shops, e.g. SAZKA, providing the Parcel service. You can select the desired branch or outlet when creating your order in our e-shop (in the checkout). When we hand over the parcel to the Parcel Service, you will receive a text message and an e-mail that your parcel is deposited for collection at the post office or other delivery point.
PPL – parcel to hand – (PPL Parcel Private) – delivery 130 CZK
PPL SK – parcel to hand – (PPL Parcel Connect Slovakia) – transport 170 CZK
The package will be delivered by PPL courier to your address. For this service, you fill in your address in the order, to which the package will then be delivered. You will receive a text message that your package is being delivered. You can adjust the delivery according to your options in the PPL online application or arrange with the courier for delivery according to your requirements.
Payment by card, bank transfer, cash on delivery
You can pay for your order in the e-shop cashlessly by card via the GoPay payment gateway, which is free of charge. Don’t forget the new verification rules. You can also pay cashlessly to our bank account, again without a fee. For payment on account, an order confirmation will be generated when your order is completed, showing our bank account and payment instructions (usually including a QR code).
If you wish to pay in EUR or if you are a buyer from Slovakia, you can switch the e-shop (in the bar in the upper right corner) to the EUR currency. When paying for the order via the payment gateway, the payment will be directed to our EUR account. If you choose to pay by bank transfer, an order confirmation will be generated after completing the order, showing our EUR bank account and payment instructions.
If you choose the cash on delivery payment method, you will pay for your order when you receive the goods. Depending on the delivery method you choose – at the selected delivery point or personally to the courier. Most couriers and delivery points allow payment by credit card, which is indicated in their online applications or in the notification SMS). In Slovakia, you will pay for the package by cash on delivery in EUR at Zásilkovna outlets. In Slovakia, you will pay for the package by cash on delivery in EUR when you receive the package from the carrier PPL SK.
The cash on delivery fee for all delivery options is 40 CZK, only for the delivery by the service Parcel to the delivery point is free of charge (temporary action of the Czech Post).
It is important to fill in the order completely and correctly, especially the contact details – phone number and e-mail address. In the case of a service with delivery to a residential address, it is necessary to fill in the entire address correctly. Please check the details before you complete your order.
For orders over 2000 CZK, shipping and delivery fee is free.
